Look at the top of the notice. It's free to check, and you'll see your grounds before paying anything.
Not sure? Private companies send a "Parking Charge Notice" and mention POPLA or the IAS. Councils send a "Penalty Charge Notice" and mention a tribunal.
The keeper-liability law only covers England and Wales, so this matters.
Its name is on the notice. We'll work out which appeals service it uses.
Some places, like railway stations, have special rules.
This decides which time limits apply.
Copy them exactly from the notice. These are what the deadlines hang on.
We'll never ask who was driving. You don't have to say. But never claim someone else was driving if it was you. Our keeper letters simply don't say either way.
The law says what it must contain. Have it in front of you. "Not sure" is fine.
It shows the date it was sent or issued
It warns that the keeper may have to pay if the driver isn't named and the charge isn't paid within 28 days
It invites the keeper to pay, or to name the driver and pass the notice on
It states the period of parking (not just camera entry and exit times)
It explains the discount and how to appeal or complain
Tick everything that applies. If nothing does, just continue.
These decide how strong each point is.
The full amount, not the discounted one. Optional.
London has its own tribunal. Scotland and Northern Ireland have different rules.
Council tickets in Scotland and Northern Ireland follow different regulations and tribunals, and we'd rather not guess. The notice itself explains how to challenge it, and the council's website will have a challenge form.
Got a private parking charge instead? We can help with those everywhere in the UK, and in Scotland and Northern Ireland the keeper-liability law doesn't apply at all.
Copy them exactly from the Penalty Charge Notice.
Optional: the full amount, not the discounted one.
General information, not legal advice. We don't store anything personal at this stage.
